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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

20 Milk Street, Portland, Maine, United States, 04104

Portland Regency Hotel & Spa - Historic 3.5-star hotel with spa near Old Port

Located in the heart of historic Old Port, the Portland Regency Hotel & Spa is housed in a historic building with 6,000 square feet of conference space. The hotel features an on-site fitness center, steam rooms, hot tubs, and a full-service day spa offering massages, body treatments, and facials. Dining options include Eighteen95, serving American-style seafood dishes made from local Maine ingredients, and the Armory Lounge, offering pub food, beer, cocktails, and wine. The hotel is a 13-minute walk from the Portland Museum of Art and less than a mile from whale-watching at the Port of Portland. Safety features include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

Rooms

The hotel offers 95 rooms and suites with private bathrooms fitted with bathtubs or showers, designer toiletries, and hair dryers. Rooms include complimentary Wi-Fi, mini-refrigerators, in-room safes, terry robes, slippers, umbrellas, Keurig coffee makers, lighted make-up mirrors, and LCD televisions with digital cable. Superior King with Deck rooms feature a private deck with city views and a twin-sized pullout sofa couch. Junior Suites offer King beds and a sitting area with a Queen sleeper sofa. Governor Suites include a whirlpool tub, oversized glassed-in shower, dual-sided gas fireplace, and a private deck with city and harbor views.

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Deluxe Double Room Two Double Beds
Max:
5 persons
305 sq. feet 
Bed options:
2 Double beds
City view
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre
Portland1700 ft
Airports
Portland International Jetport (PWM) 4.8 mi
Augusta State (AUG) 54.9 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Location

20 Milk Street, Portland, Maine, United States, 04104
Map view
20 Milk Street, Portland, Maine, United States, 04104
Nearby
Commercial St
Old Port
1300 ft
Portland
Commercial Street
1100 ft
1 Civic Center Sq
Cumberland County Civic Center
1800 ft
Gorhams Corner
John Ford
900 ft
Marina
DiMillo's Old Port Marina
700 ft
Church
Cathedral of the Immaculate Conception
1600 ft
Portland
Market Street
500 ft
9 Custom House Wharf
Harbor Fish Market
900 ft
Museum
Museum of African Culture
1900 ft
312 Fore St
United States Custom House
600 ft
Maine State Pier
1200 ft
Island
Casco Bay Islands
1700 ft
Public Building
Portland City Hall
1300 ft
Portland
Ram Island Ledge Light
600 ft
Store
Sweetgrass Winery & Distillery Old Port Tasting Room and Shop
500 ft
Library
Portland Public Library
1600 ft
330 Fore St
Boothby Square
500 ft
Square
Monument Square
1900 ft
Restaurants
The Holy Donut
500 ft
7 Exchange St
Gorgeous Gelato
900 ft
434 Fore Street
The Thirsty Pig
400 ft
37 Exchange St
Market Street Eats
200 ft
36 Market St
Beals Old Fashioned Ice Cream
700 ft
12 Moulton St
Lincolns
400 ft
36 Market St

Guest Reviews & Ratings

What Guests Are Saying?
86%
loved it & would return
Clean Rooms
Great Location
Limited Dining Hours
Old Feel in Some Areas
8.6/10
Great
Rooms
8.0
Location
9.5
Service
8.5
Dining
7.3
Guest reviews
8.6/10
based on 5 reviews
8.8
8.8/10 based on 563 reviews
Simon
United States, October  2023
8.6/10

My stay at the hotel was a mixed experience. While the rooms were spacious, clean, and comfortable as promised, they felt a bit dated and not too clean when I first checked in. The service was impeccable with extremely friendly and helpful staff, but there were some disturbances like banging carts and noise in the spa area. The location was central to Portland's Old Port, within walking distance to many shops and restaurants, but the common areas seemed a bit dated. The dining experience was outstanding, especially in the outdoor garden cafe when the weather allowed it, with wonderful organic Quebec cheeses. Overall, a good value for money stay with some minor drawbacks that didn't overshadow the positives of the hotel.

Rooms
8.0
The rooms were spacious, clean, and comfortable, just as promised, but they felt a bit dated and not too clean when I first checked in.
Service
8.0
The staff were all extremely friendly and helpful, but there were some disturbances like banging carts and noise in the spa area.
Location
9.0
The location was incredibly friendly, central to Portland's Old Port, and convenient to everything in the city, although the common areas seemed a bit dated.
Dining
9.0
The dining experience was outstanding, especially in the outdoor garden cafe when the weather permitted, offering wonderful organic Quebec cheeses.
Facilities
9.0
The hotel offered excellent facilities, making the stay enjoyable and satisfying.
Jerome
United States, June  2023
8.6/10

I had a fantastic stay at this hotel. The rooms were spacious, clean, and comfortable, with a nice touch of having an umbrella available. The location was unbeatable, offering easy access to great dining spots. The friendly staff made my experience even more pleasant. However, the dining options could use a bit of improvement. Overall, a great value for the money.

Rooms
9.0
The rooms were big, clean, and comfortable, with the added bonus of having an umbrella available. The temperature was perfect, and the heated beds with soothing spa music in the background were a nice touch.
Service
9.0
The staff was lovely, accommodating, and very pleasant throughout my stay. They were always helpful and made me feel welcome.
Location
10.0
The location was fabulous, allowing me to walk to fantastic restaurants, shops, and bars easily. The hotel's proximity to various attractions made my stay very convenient.
Dining
7.0
The dining experience was delicious, and I particularly enjoyed having a drink at the bar. However, the breakfast hours didn't quite match my schedule, which was a bit of a downside.
Facilities
8.0
The facilities were modern and well-maintained, providing a comfortable and enjoyable experience during my stay.
Clean Rooms
Limited Dining Hours
Will
United Kingdom, June  2023
8.4/10

The hotel has updated rooms with comfortable beds and linens, although the lack of windows was a bit odd. The cleanliness was impressive, and the fresh smell was welcoming. The service from staff members at various points was exceptional, although there were minor points of improvement noted. The location was outstanding, allowing for easy access to shops and restaurants in the Old Port area. The dining experience had its ups and downs, with some unique offerings but also room for enhancement. Overall, the hotel offers value for money with its amenities and facilities.

Rooms
8.0
My room was really clean and smelled fresh, making it a pleasant stay. The bed and linens were comfortable, ensuring a good night's sleep.
Service
9.0
The staff, from the doorman to the front desk, were exceptionally friendly and helpful throughout my stay, offering great suggestions for dining and attractions.
Location
10.0
The hotel's location was outstanding, being very central and within walking distance to everything in the Old Port area. It made exploring the local shops and restaurants very convenient.
Dining
7.0
The dining experience had its ups and downs. I enjoyed the unique smoked fish offering, but the breakfast service starting at 8 am was inconvenient for my training schedule. There is room for improvement in the breakfast timings.
Facilities
8.0
The facilities offered by the hotel were satisfactory, enhancing the overall stay experience.
James
United States, April  2023
7.4/10

The hotel was cozy and comfortable with beautiful views of the pool. The rooms, although smaller than expected, were very comfortable, despite some cleanliness issues on the carpet and chair. The service was friendly and accommodating but experiencing staffing shortages. The location was perfect for exploring the city, within walking distance to various attractions. The dining experience had both positive and negative aspects, with excellent dishes at the bar but disappointing overcooked omelettes. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms, although smaller than expected, were very comfortable. The carpet and chair had some stains but overall beautiful views of the pool.
Service
8.0
The service was friendly and accommodating, although experiencing staffing shortages.
Location
9.0
The location was perfect for checking out the city, within walking distance to various attractions.
Dining
6.0
The dining experience had its ups and downs, with delish dishes at the bar but disappointing overdone omelettes.
Facilities
7.0
The facilities were decent, providing the necessary amenities for a comfortable stay.
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